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FAQ        SpiceK2Europe

Method of delivery + track & trace

For the time being, most letters are sent via normal letter post. There is no tracking available for STANDARD DELIVERY . But it provides a lot of privacy and they always fit in your letterbox. Regarding the Tracking: We now offer Track & Trace + Express shipping 

We offer for FREE Express shipping TRACK&TRACE for Orders over 750 euro   We use this for our own insurance . Customer service will provide you with tracking information.

             CONTACT US ON TELEGRAM

24/7 Support TELEGRAM ONLY

Our customers deserve the highest level of support, and we work tirelessly to maintain those standards. When you choose to work with our team, know that you are consistently choosing quality and excellence. Customer service is at the heart of everything that we do.

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Can i return my order ?

Due to the nature of our products. No product can be returned. No returns, No refunds, No exceptions.
We apply this policy to ensure the safety and quality of our products.
All our products are packaged in a sterile environment.
Returns and Refunds are not possible under any circumstances.

Am i assured of safe products ?

Yes . Our in-house chemist regularly tests our products for purity and impurities.
We also maintain good relationships with our suppliers.
We are committed to offering the best product at the best price.

 

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